all payments are final. you bought a spot on a leaderboard and you got one.
the moment your payment clears, your listing is created or topped up and ranked accordingly. that is the entire product, delivered in full, instantly.
your rank is not guaranteed to stay where it is. anyone can pay more and move above you at any time. losing rank to a higher bid is the product working as described, not grounds for a refund.
your position is delivered the moment payment clears, and being outbid later is the product working as described, not a failure of delivery. if you were charged in error, for example a duplicate charge for a single checkout, write to support@thespot.lol and it will be looked at.